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Places that I have done business with in the past that have basically screwed me over.  Yes, I've got proof, should any of these companies feel the need to sue me over this - PLEASE FEEL FREE.  My lawyers tell me they could use the money!  The stars (*) behind those names represent just how badly they suck, the higher, the more.

Ubid.com (***) - They knowingly sell faulty equipment, then do not honor their own return policy.

Fry's Electronics (**) - They enjoy repackaging and reselling anything previously returned as faulty by a customer.  Hint - if the product has a label on it that says it was previously opened, DON'T BUY IT, no matter how much they took off the price!  Many friends have also complained about this company and all the faulty stuff they have bought there.  At the moment, it stands at near 50% of what you buy, you will have to return.  This company doesn't sell much on-line, thankfully, and only has a few stores, mostly in California and Texas, so it may not bother the lot of you.

Capital One Credit (*****) - No Hassles?  Right!  Don't believe them, don't trust them and definitely DON'T DO BUSINESS WITH THEM!!  They entice you to join with those laughable commercials and hefty promises.  But be warned, the same people in charge of Capital One today use to run Providian, remember them?!

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They repeatedly withheld the processing of credit card payments in order to collect late fees.  Even payments mailed 18 to 22 days in advance would magically not arrive until one or two days after they were due!  Several postal return-receipts showed it would never take more then four days for the payment to show up to their address?

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They would not send out statements until two weeks prior to the payment due dates, making it  impossible to get payments back to them on time.  Late fees again.

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They would wait to process 'on-line' payments until after the due date (even though 'on-line' payments are set up to process on a given date).  More late fees.

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If you should ever close an account.  BEWARE.  They will say the account has been closed, then continue to accept charges against it!  Like automatic billing, monthly or annual fees, or e-bills that were previously set up for the card.  Then fail to send you any statements.  You won't notice the problem until you look at your credit report and wonder why, on an account that has been closed for over a year, is several months and several hundred dollars (mostly late fees) overdue!!

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They sell your information to telemarketers!! (IN MY BOOK, THIS IS A DEADLY SIN)

I thought it was just happening to me, but this same crap has happened to many of my friends and co-workers.  It took my girl friend nearly 14 months to get her Capital One Platinum card account closed properly.  We finally had to go through a lawyer and all but sue the assholes...just to close the account.

 

AOL Internet Access (****) - Not only does their software suck (insecure, spy-ware, bot-ware, & resource hog).  Those few people I've seen use it have been plagued with double-billing, impossible late fees and the ever present 'Your account has been compromised, however, we don't believe that any of your personal information has been lost or stolen.' messages.  If you plan on closing your AOL account, it is best to pay off and close the credit card (or close the checking account) that it is billed against FIRST.  The customer service department seems to have been moved to India.  They will gladly agree with you all day long, promise to make amends and refunds.  But, when your credit card statement arrives, no refunds, continued faulty billing and another two hour phone call with someone that can barely speak English!!

 

 
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